UAE: This technology giant begins hiring for multiple job roles

Recruiting will be held in four stores— Dubai Mall, Mall of the Emirates, Yas Mall, and Al Maryah Island in Abu Dhabi.

Abu Dhabi: United States (US) technology giant Apple on Wednesday, March 27, announced new vacancies for its retail operations at stores located across the United Arab Emirates (UAE).

Apple is globally recognised for its employee-centric culture, requiring flexible schedules and strict rules for new talent, ensuring business needs are met.

Recruitment drive will be held in four stores — Dubai Mall, Mall of the Emirates, Yas Mall, and Al Maryah Island in Abu Dhabi.

MS Education Academy

Interested candidates can apply through Apple’s career site. Multilingual ability is an added advantage.

List of jobs and requirements


  • Passion for education and ability to instruct in a “hands-off” manner, letting users learn by doing.
  • Ability to teach small groups and coach multiple customers simultaneously.
  • Tenacity to work with users until they truly become independent and able to create on their own

Business Expert

  • Knowledge of how businesses use technology and what Apple solutions can offer them
  • Comfort using the phone to interact with customers and to position business solutions
  • Ability to facilitate business experiences through in-store briefings, workshops, and events

Operations Expert

  • Ability to think quickly and perform problem-solving tasks, even within changing conditions
  • Leadership skills, whether guiding by example or coaching a group
  • Strong organisational skills, quickly evaluating every situation


  • Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products
  • Proven experience in sales and technology solutions, as well as in developing customer loyalty
  • Ability to consistently deliver great customer experiences — no matter what the situation


  • Strong people skills and a knack for problem-solving
  • Ability to maintain composure and customer focus while troubleshooting and solving technical issues
  • Ability to adhere to a schedule of customer appointments


  • Strong interest in technology, particularly Apple products, and agility in learning new products and features
  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction

Technical specialist

  • Ability to assess customers’ support needs when they arrive, then provide solutions or refer them to other team members
  • Flexibility to regularly rotate through different technical specialities and skill sets
  • Ability to thrive on change as products evolve

Business Pro

  • Minimum 3 to 5 years of proven track record of success and high performance in technology and/or business solutions sales, or equivalent.
  • Advanced and demonstrated Apple expertise in mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, challenges, and industries

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