Direct Message

San Francisco: Elon Musk on Monday announced that premium verified users can now send a direct message (DM) to the platform for support. However, the response time will vary from X customer service executives, according to other posts. Also ReadMusk takes on OpenAI with his own chatbot which is ‘better informed’ X News Daily posted: “Verified users can now DM the @Premium account for support.” “Response times will vary but we've seen examples of users getting responses from agents in under 10 minutes,” it added. Musk replied: “Improved customer service.” https://twitter.com/elonmusk/status/1721183552295911823 A premium service user replied that this is a great move by X. “This is a super good news, @elonmusk. Under the previous team of #Twitter, I was expecting such a service so many times,” the user commented. However, X News Daily further posted that to be fair, some users have been seeing much longer response times from the X customer service. Recent Posts

Direct Message

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